Information We Collect
Account & Identity Information
During registration, we collect your name, date of birth, phone number, and email address. This information is used to verify your identity and manage your account.
Payment & Transaction Information
All transactions on hi7 are processed in BDT (৳). When you make payments via bKash, Nagad, or Rocket, your mobile number and transaction details are logged. We do not store full bank account or card numbers.
Device & Browser Information
When you use the platform, your device type, operating system, browser version, and IP address are automatically collected. This information is used for security monitoring and to improve our service quality.
Usage Data
We collect usage data including the pages you visit, the games or betting events you participate in, and the time you spend on the platform. This helps us improve the overall user experience.
How We Use Your Information
Hi7 uses the information collected for the following purposes:
- Account Management: To support registration, login, identity verification, and account security.
- Transaction Processing: To process deposits and withdrawals accurately.
- Service Improvement: To analyse user experience and make the platform more intuitive and effective.
- Security Monitoring: To prevent fraud and unauthorized access.
- Notifications: To send you important updates, transaction confirmations, and essential account information.
- Legal Compliance: To comply with applicable laws and regulations in Bangladesh.
Hi7 never sells your personal data to third parties for advertising or marketing purposes.
Cookies & Tracking
What Are Cookies & Why We Use Them
Cookies are small data files stored in your browser. hi7 uses cookies for the following purposes:
- To remember your login session so you don't have to sign in every time.
- To save your preferences and language settings.
- To monitor and improve platform performance.
- To detect suspicious logins or unusual account activity.
Cookie Controls
You can disable cookies from your browser settings, though this may limit some features of the platform. hi7 does not use third-party advertising or tracking cookies.
Data Storage, Security & Third Parties
Data Security
All data on hi7 is protected with SSL encryption. Sensitive information such as passwords is stored in encrypted form. We conduct regular security audits to prevent unauthorised access to our servers.
Data Retention Period
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal obligations.
Sharing Information with Third Parties
Hi7 does not sell or rent user data to third parties. However, data may be shared with relevant authorities in Bangladesh when required by law. Limited information may also be shared with authorised payment partners such as bKash or Nagad for payment processing purposes.
Your Rights & Policy Updates
User Data Rights
Every hi7 user has the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request the deletion of your data. However, some information may need to be retained to fulfil legal obligations.
- Right to Opt Out of Notifications: You can request to opt out of marketing notifications at any time.
To exercise these rights, contact us at [email protected].
Policy Updates
Hi7 may update this Privacy Policy from time to time. The date of the latest revision will be shown at the top of the page. For significant changes, a notification may be sent to your registered phone number. Continued use of the platform after any update constitutes acceptance of the revised policy.
Have questions? We're here to help.
For any privacy-related enquiries, contact us at: [email protected]
For common questions, visit our FAQ page will receive.